Customer Service

Even the most durable and reliable products require planned checks, maintenance or revitalization.

The mechatronic, electrical and electronic products, machines and systems developed, produced and commissioned by us are professionally maintained, serviced or revitalized by our specially trained service technicians.

We are your guarantor for highest plant availability and reliability. Worldwide and almost at any time.


Commissioning and maintenance

Your industrial hydraulics and automated process line should perform great and work reliably.

The best start for your hydraulic system is through our professional and comprehensive commissioning.

Regular maintenance of the entire system by our experts increases productivity and the service life of your system.

  • On-site support for industrial hydraulics and automation technology 
  • Worldwide deployment
  • Professional assembly and commissioning/installation and piping/electrical installation/detection of malfunctions and troubleshooting
  • Health-Check: inspection of your hydraulic and electrical systems and components/software testing
  • Maintenance contracts: signs of wear are detected at an early stage and downtimes are reduced / Recommendation for action with a corresponding transparent offer.

You can reach us at:

T +43 732 7892 254

Premium Technical Support (PTS)

Anticipatory maintenance solves possible malfunctions in advance. This is exactly what we recommend to all our customers. Our PTS support contracts for our mechatronic systems are precisely tailored to your situation and your plant.

Choose 24/7 telephone support, eye2eye support, remote maintenance offers or one of the other PTS service modules perfectly tailored to your needs. This way, you ensure maximum availability for machines and systems.

  • Premium telephone support up to 24/7
  • Remote maintenance
  • eye2eye-Support
  • Training packages
  • Preventive Maintenance
  • On-site service
  • Spare parts package
  • Annual service
  • Remote system analysis

Contact us at and ensure all-round technical support from HAINZL.

Spare parts and repair

Due to our extensive storage of primary materials and original parts as well as our in-house production, we guarantee quick delivery times of your urgently needed spare parts.

Thanks to our many years of expertise and ongoing training of our specialists, we repair your hydraulic system professionally and promptly.

On site and worldwide.

You can reach us at:

T +43 732 7892 254


Our service and product overview